Refund policy
CalmTrim™ – 30-Day Hassle-Free Return Policy
At CalmTrim™, your satisfaction is our top priority. We want you to feel confident and worry-free with every purchase. If for any reason you are not completely satisfied, we offer a simple, fast, and reliable 30-day return policy.
How Our Returns Work – Simple & Stress-Free
You have 30 days from the date you receive your item to request a return. To start, just email us at infocalmtrim@gmail.com, and we’ll provide all the instructions you need.
Returned items should be sent to:
7901 4TH ST N, 10005 FL, USA
Once your return is approved, we’ll send you a prepaid shipping label and clear step-by-step instructions. Items returned without prior authorization may not be accepted.
✅ Tip: Most returns are processed within 10 business days, so you won’t have to wait long for your refund.
Conditions for Return
To ensure a smooth return, your item should be:
- Unworn or unused
- With original tags attached
- In its original packaging
- Accompanied by proof of purchase (receipt or order confirmation) so we can process your return quickly and smoothly.
Damages, Wrong Items, or Issues
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at infocalmtrim@gmail.com.
We will evaluate the situation and provide the best solution—replacement, repair, or refund—so you can feel confident shopping with us.
Items That Cannot Be Returned
Most items are eligible for returns. Exceptions include:
- Perishable goods (food, supplements, flowers)
- Hazardous materials, flammable liquids, or gases
- Sale items or gift cards
If you’re unsure about your item, contact us—we’re happy to clarify before your purchase.
Exchanges
Want a different item? The fastest way is to return your current item and place a new order once your return is approved. This ensures you get exactly what you want, without any hassle.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel your order within 14 days of receiving it, for any reason and without justification.
The item must be:
- Unworn or unused
- With original tags and packaging
- Accompanied by proof of purchase
Refunds – Fast & Secure
Once we receive and inspect your return, we will notify you if your refund is approved. Approved refunds are automatically processed to your original payment method within 10 business days.
If more than 15 business days have passed since approval, contact us at infocalmtrim@gmail.com, and we’ll resolve it immediately.
Why CalmTrim™ Customers Love Our Returns
- Easy & fast process with clear instructions
- Friendly support team always ready to help
- Confidence in your purchase—no surprises or hidden steps
- Trusted by thousands of happy customers