Privacy policy
Privacy Policy – CalmTrim™
CalmTrim™ operates this store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a safe and curated shopping experience. CalmTrim™ is powered by Shopify, which helps us deliver the Services.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through our Services. By using our Services, you agree to the practices described here.
1. Personal Information We Collect
We may collect the following personal information:
- Contact details: name, email, shipping & billing addresses, phone number.
- Payment details: credit/debit card info, payment confirmations, transaction history.
- Account information: username, password, preferences, settings.
- Order & interaction info: products viewed, added to cart, purchased, returned, or exchanged.
- Communications: messages sent to our customer support.
- Device & usage info: IP address, browser, device, network data, cookies.
2. How We Collect Information
We may collect information:
- Directly from you: when you create an account, place an order, or contact us.
- Automatically: through cookies, tracking, or when you use our Services.
- From service providers: Shopify and other vendors helping with payments, shipping, and analytics.
- From partners or third parties (where applicable).
3. How We Use Your Information
Your information is used to:
- Provide and improve Services: fulfill orders, process returns, remember preferences, personalize shopping experience, and enable reviews.
- Marketing & communications: send promotional offers, updates, or personalized ads.
- Security & fraud prevention: verify accounts, detect fraud, and maintain safe operations.
- Customer support: respond to inquiries and maintain our business relationship.
- Legal compliance: comply with applicable laws or respond to legal requests.
4. How We Share Your Information
We may share your information with:
- Shopify and other service providers for payments, fulfillment, analytics, or IT services.
- Business partners for marketing purposes, in line with applicable laws.
- Affiliates or corporate group members as needed.
- Legal authorities to comply with laws, enforce policies, or protect rights.
CalmTrim™ never sells your personal information.
5. International Transfers
Your information may be processed outside your country of residence. Transfers outside the EU or UK rely on recognized safeguards, like Standard Contractual Clauses, to ensure adequate protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access: request a copy of your personal information.
- Delete: request deletion of your personal information.
- Correct: update inaccurate information.
- Portability: receive your information or transfer it to another service.
- Manage communications: opt-out of marketing emails anytime.
To exercise any rights, contact us at infocalmtrim@gmail.com.
7. Security & Retention
We take reasonable measures to protect your information, but no method is 100% secure. We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.
8. Children
Our Services are not intended for children under 16. We do not knowingly collect data from children. If a parent requests deletion of a child’s data, please contact us.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their content, privacy, or security policies.
10. Complaints
If you have concerns about our privacy practices, contact us at infocalmtrim@gmail.com. You may also contact your local data protection authority.
11. Updates
We may update this Privacy Policy to reflect changes in practices, legal requirements, or operational reasons. The revised policy will be posted here with the updated date.
Contact Information:
Email: infocalmtrim@gmail.com
Address: 7901 4th Street North, 10005, St. Petersburg, FL, 33702, US